Networking Mummies Business Recognition Awards

On Saturday 19th May 2018 we went along to the Networking mummies Recognition awards, which we are very honoured and proud to be the main sponsors. It was a fantastic evening from start to finish, we heard from an incredibly brave lady who was talking about the Brain Tumour Charity and told us how the charity does invaluable work in assisting, researching and trying to build awareness. The room was totally silent whilst she talked and I think what was said touched everyone there, as at the end of the evening there was a great amount raised for the Brain Tumour Charity. We heard lots of inspiring stories and listened how people had started and were growing their businesses, It must have been incredibly hard for the judges to pick winners as every story and journey was amazing. We we utterly surprised and over the moon to receive “outstanding achievement’ award, we had no idea we were up for an award and it took a few moments to realise it was us Laura was talking about! Wonderful! Then we heard that Networking Mummies was rebranding to The Family Network,  the group has evolved so much over the years that it was a natural progression for them to rebrand as many of the members were not mummies, so their new brand is more welcoming to everyone so that was great news. The evening ended on a high with lots of laughing, sharing contact details and ideas and of course a little dancing too

Update to our Privacy Notice

We have always valued your privacy and want to be clearer about the data we collect and process. We have updated our Privacy Notice to reflect the high standards established with the new EU General Data Protection Regulation (GDPR).

Where is my Data stored?

Your data is and always has been stored in UK data centres, with top level physical and environment security. We do not use live data for testing, it is all ‘dummy data’ provided by our customers. Our backups are taken 4 times a day and are stored at a different location with in the UK. We retain our back ups for a period of 2 weeks for business contingency or recovery.

SAR- Subject Access Request

Individuals have always been able to request what personal information you may have collected about them, however with the GDPR legislation there has been a slight change in that you now have a shorter period of 30 days to fulfil this request. The other change is that now you cannot charge a minimal fee for fulfilling the request. Providing the information remains the same as before, you must supply it in a readable recognised digital format. This is easily achieved with 4CRM as you have the ability to download a CSV of individuals personal data you have and send it to them in a secure way.

Data Rectification

You can easily rectify the data you have provided us when signing up for an account by logging into your account and going to profile, where you can update your information at will.  For data held within your account- you can rectify any incorrect data within your 4CRM by going to the contact dashboard, clicking on edit and updating the fields that need to be corrected. Additionally if your contact has a login they can rectify the personal data you hold for them themselves. They simply login to their account and edit their details.

Right to be Forgotten / Data cleanse

You have the ability to choose to hard delete the personal data you hold on customers within your 4CRM. Simply pick the data you wish to delete and choose to hard delete it. This will then not only delete the personal data from the contact dashboard but also from within the activity logs and all tabs available within 4CRM. Additionally if you give your contacts a login to their contact details they can request you delete their data by exercising their right to be forgotten. They simply login to their account and tick the boxes next to the personal data they would like deleted. If your contact requests you delete personal data you will be sent a notification to allow you to validate the request and to fulfil the request once verified. This gives you and any individuals peace of mind that the data is completely deleted and not retrievable. This is also a great opportunity to clean data once retention periods have passed.

2-Factor Authentication (2-FA)

All 4CRM users have a username and password to login to their account, however to increase your users security and help protect your data all users can now add 2-FA to their login which, basically means that when a user logs into their 4CRM Account they are sent a One Time Password (OTP) either to their email address or their mobile phone as a text message, they then input the OTP after their Username and Password allowing them to log them into their account securely. 4CRM Account Administrators can choose whether to make all their users have 2-FA or they can leave the decision up to each user.

Networking Mummies Awards

We are very proud to be sponsoring the National Networking Mummies Recognition Awards. The awards evening will take place on the 19th May 2018 in Birmingham.

We have been sponsoring the awards for many years and it one of the highlights of our year. It is such an inspirational evening, hearing about and recognising the achievements of so many businesses; all of different sizes, ages and markets. The Networking Mummies awards recognise the hard work people put into running their own business and how far they have come, with over 20,000 members it’s a huge achievement to be nominated and to become a finalist. Well done to everyone and we look forward to celebrating with you on the evening.